Case Study: Voyager achieves faster repair cycle times with ServiceUp Connect

How Voyager Streamlined Vehicle Repairs with ServiceUp Connect

Voyager, a leading provider of global mobility services, faced a fragmented and inefficient process for managing vehicle collision repairs, which resulted in lengthy cycle times and increased costs. To address this, they partnered with ServiceUp to implement its ServiceUp Connect platform, which provided the centralized oversight and vendor network transparency they needed.

ServiceUp's solution centralized Voyager's repair management, streamlined communication with shops, and consolidated billing. This resulted in a 30% reduction in repair cycle times, a more efficient administrative process, and a significantly reduced risk of fraudulent charges, providing Voyager with greater operational control and cost savings.

Voyager

Bennett Harris

Director of National Fleet Operations