Case Study: Sterling Industrial Refrigeration keeps customers in compliance with ServiceTrade

Sterling Industrial Refrigeration streamlines compliance reporting with ServiceTrade 24/7 access

Sterling Industrial Refrigeration, a provider of refrigeration services to the food processing industry, faced a time-consuming challenge in documenting compliance with OSHA and EPA regulations. Their technicians manually recorded equipment data, which office staff then had to re-enter into spreadsheets, creating a cumbersome process for providing required historical data to customers during inspections. They used ServiceTrade and sought a better solution with its InspectionManager tool.

ServiceTrade's InspectionManager solution provided customized forms that streamlined data collection for technicians and eliminated the need for manual data entry by office staff. This resulted in a noticeable decrease in the time spent completing work orders and ensured complete compliance. The solution also allowed for immediate creation and addressing of repair deficiencies and provided customers with 24/7 access to detailed service reports, keeping them in compliance with regulatory agencies.

Sterling Industrial Refrigeration