ServiceTrade
18 Case Studies
A ServiceTrade Case Study
Sterling Industrial Refrigeration, a refrigeration design/build company serving the food processing industry, needed a better way to document hazardous refrigerant work and maintain OSHA and EPA compliance. Before using ServiceTrade’s InspectionManager, technicians recorded inspection data in job notes and office staff had to re-enter it into spreadsheets, creating a slow, manual process.
ServiceTrade implemented InspectionManager to let Sterling create custom forms for OSHA-required inspections and automatically populate work orders with service data. The result was faster, more accurate data collection, less time spent completing work orders, no manual spreadsheet entry, and better compliance visibility for both Sterling and its customers through the ServiceTrade customer portal.
Richard Fineman
Business Manager