ServiceTrade
18 Case Studies
A ServiceTrade Case Study
Norred Fire Systems, a second-generation family-owned fire protection company serving Louisiana and Mississippi, needed a better way to manage a growing office and keep service operations organized. After Linda Norred joined in 2015, the company faced inefficiencies in scheduling, dispatching, pricing, and paperwork, especially as the team expanded and office staff changed.
Using ServiceTrade, Norred Fire Systems streamlined recurring scheduling, gave technicians job and pricing details in the field, improved visibility into technician location and status, and connected invoicing directly with QuickBooks. ServiceTrade also helped replace paper inspection forms with clean digital reports, and the company says it has grown 150% since becoming a customer.
Linda Norred
Norred Fire Systems