Case Study: K&R Mechanical keeps projects on-budget and on-time with ServiceTrade

K&R Mechanical Keeps Projects On-Budget and On-Time with ServiceTrade

K&R Mechanical Services, a mechanical contractor, wanted better visibility into project work and fewer customer disputes over what was completed and billed. Before using ServiceTrade, customers sometimes didn’t fully understand the value of the work or have a clear record of the service performed.

By implementing ServiceTrade’s project management capabilities, K&R Mechanical gained real-time tracking of project progress and costs, plus a centralized record with notes, photos, and videos for customers to review. The result was greater confidence for technicians, clearer communication, faster approvals, and better budget control on fixed-fee jobs, helping K&R stay on time, on budget, and even free up labor for extra customer needs.

K&R Mechanical

James Mugavero

VP of Service