Case Study: Hurst Mechanical boosts preventative maintenance by 20% and grows 25% with ServiceTrade

Hurst Mechanical Increased Preventative Maintenance Work Volume by 20% and Achieved 25% Growth In One Year with ServiceTrade

Hurst Mechanical, a commercial and industrial HVAC services provider in West Michigan, was struggling with paper-based processes, slow quoting, cumbersome purchase orders, and limited visibility into customer service history and business performance. After a failed attempt with another software solution, the company chose ServiceTrade to modernize its operations.

With ServiceTrade, Hurst Mechanical was up and running in two months and quickly streamlined quoting, parts management, purchase orders, and reporting through the mobile and business reporting tools. The results were significant: quote turnaround dropped from three days to less than one, preventative maintenance work volume increased by 20%, PM agreements grew to about 40% of the business, and the company achieved 25% growth in one year.

Hurst Mechanical

Alex Haan

Technicians