ServiceTrade
33 Case Studies
A ServiceTrade Case Study
Hurst Mechanical, a provider of commercial and industrial HVAC services, faced significant operational inefficiencies from managing its business on paper. After a failed attempt with another software solution, the company sought to modernize its workflows and chose to implement ServiceTrade to streamline its quoting, parts management, and customer history tracking.
By implementing ServiceTrade, Hurst Mechanical revolutionized its operations. The solution led to a 25% growth in a single year and a 20% increase in preventative maintenance work volume. The platform provided crucial reporting data for informed decision-making, slashed quote delivery times from three days to under one, and eliminated delays in obtaining purchase orders. ServiceTrade enabled the company to keep up with growing demand and strengthen customer relationships.