Case Study: Western Allied Mechanical cuts quote delivery time by 50% with ServiceTrade

How Western Allied Mechanical Cut Their Quote Delivery Time by 50% and Improved Customer Satisfaction with ServiceTrade

Western Allied Mechanical, a commercial mechanical contractor, needed to streamline clunky field-to-office processes and speed up quote delivery while continuing to use its existing Spectrum accounting system. Before ServiceTrade, the team managed time cards, repair work orders, estimates, and proposals through editable PDFs, Excel, and Word, creating a slow and manual workflow.

By implementing ServiceTrade’s software platform for commercial contractors, Western Allied Mechanical improved operations, customer visibility, and the quoting process. ServiceTrade helped cut the time from identifying a repair in the field to sending a proposal by 50% on average, while also enabling faster invoicing and giving clients better access to records through a customer portal.

Western Allied Mechanical

Jeremy Goodland

Vice President