Case Study: Preferred Mechanical Group Grows from 3 to 52 Techs with ServiceTrade

How PMG Has Used ServiceTrade to Become a Rapidly Growing, Technician-Centric Company

Preferred Mechanical Group (PMG) is a fast-growing mechanical contracting company that scaled from 3 technicians to 52 technicians in just three years. As the business expanded into commercial HVAC, plumbing, and controls, PMG needed technician-friendly software that could support growth, streamline field operations, and help maintain accurate job costing without adding extra administrative burden.

PMG implemented ServiceTrade early in the company’s life to manage parts and labor, enforce accurate time and purchase tracking, and centralize work for technicians in one intuitive system. With ServiceTrade, PMG says it avoided hiring 1–2 additional office staff, improved job cost visibility, and built scalable processes that supported growth to 78 employees while positioning the company to reach 100–125 technicians in the coming years.

Preferred Mechanical Group

Kevin Harris

Service Technician