ServiceTrade
18 Case Studies
A ServiceTrade Case Study
AirLogix, an HVAC and refrigeration solutions provider serving business, commercial, and industrial customers in New York City and New Jersey, needed a better way to manage dispatching, quoting, and invoicing. Before ServiceTrade, the team relied on spreadsheets, faxed service requests, and carbon-copy paperwork, which made scheduling inefficient, slowed quote turnaround, and forced lengthy manual invoicing.
By implementing ServiceTrade, AirLogix streamlined scheduling, enabled remote dispatching, sped up quoting with templates and pre-populated job items, and improved invoicing workflow. ServiceTrade helped AirLogix double revenue for three straight years and then grow revenue by 50% in year four, all while handling the same or less work and operating with 20 fewer technicians.
Gabe Domenikos
Director of Operations