Case Study: Adaptive Climates achieves $200K in unbilled work recovery and 2x technician productivity with ServiceTrade

Adaptive Climates uncovers $200K in unbilled work with ServiceTrade

Adaptive Climates, a commercial HVAC contractor based in Toronto, faced significant scaling challenges as their manual processes using spreadsheets and handwritten work orders became a liability. These methods caused invoicing to lag months behind completed work, resulting in missed billings and limited visibility into operations. The company needed a commercial-grade platform to centralize asset tracking, scheduling, and billing, leading them to select ServiceTrade.

By implementing ServiceTrade, Adaptive Climates gained a centralized system for managing assets, preventive maintenance, and dispatching. The solution provided immediate and measurable results, including the discovery of $200,000 in previously unbilled work. ServiceTrade helped increase technician productivity by 100%, boost invoice volume by 75%, and improve overall profitability by 3% annually through standardized quoting and automated workflows.

Adaptive Climates