ServiceTrade
18 Case Studies
A ServiceTrade Case Study
AAA Fire Protection, a full-service fire protection company headquartered in Seattle, WA, needed a better way to manage inspections across Western Washington, where it dealt with many jurisdictions, each with different inspection requirements and forms. Technicians were struggling to complete long inspection PDFs on mobile devices, track notes and deficiencies, and ensure reports were submitted on time to local fire departments, creating risk of incomplete records and late filing penalties. ServiceTrade’s InspectionManager helped AAA Fire Protection streamline this process.
With ServiceTrade InspectionManager, AAA Fire Protection’s technicians could complete one mobile-friendly form that automatically routed data to the right locations and formats, while deficiencies flowed directly into ServiceTrade for faster quoting and follow-up. The result was more than 90 technician hours saved each week, faster delivery of inspection reports to customers and authorities having jurisdiction, and the ability to meet a 24-hour quote turnaround deadline.
Mary Krinbring
AAA Fire Protection