ServiceTitan
264 Case Studies
A ServiceTitan Case Study
LB Capital, which operates multiple roofing companies, was helping a roofing shop owner choose a CRM software solution and address concerns about ServiceTitan’s price. The owner was considering a cheaper alternative, but LB Capital explained that lacking ServiceTitan’s data and marketing-attribution tracking could lead to costly mistakes and weaker growth.
LB Capital implemented ServiceTitan across its roofing businesses, using features like Enterprise Hub, Marketing Pro, SMS, accounting integrations, and Dispatch Pro to manage operations, customer communication, and reporting. The results were significant: Munz Roofing and Siding grew from $7.44 million in revenue at the end of 2023 to a 2024 pace of $24 million, and LB Capital said one roofing shop boosted revenue by 200% in a year with ServiceTitan.
Kelly Mesaris
VP of Special Operations