ServiceTitan
264 Case Studies
A ServiceTitan Case Study
Just Sprinklers, an Albuquerque irrigation repair and installation company, was struggling with chaotic Monday morning call volumes, manual scheduling, and limited dispatcher capacity as it tried to grow. After switching to ServiceTitan in 2023, the company looked for a better way to manage bookings and support growth, using tools like Scheduling Pro and Marketing Pro.
ServiceTitan’s Scheduling Pro helped Just Sprinklers let customers book online 24/7, while Marketing Pro drove more traffic to those booking links. The results were significant: booked jobs rose 27.8% year over year, Scheduling Pro handled 16% of all jobs booked, and the office reduced phone-answering staff from six to three in peak season, even eliminating the need for a full-time scheduler. From January 2023 to October 2024, the company also saw a 23.2% increase in revenue.
Emily Seaver
Director of Administration