Case Study: Tony LaMartina Plumbing achieves aggressive growth with ServiceTitan

Why Matt LaMartina is bullish on his company, and on the future

Tony LaMartina Plumbing, a fourth-generation plumbing company in St. Louis, was looking to sustain aggressive growth while keeping up with rising demand. The business needed stronger marketing, a more effective call center, and a better customer experience to avoid missed opportunities and move quickly on repairs and replacements. It uses ServiceTitan cloud-based software for the trades, including its integrated financing feature with GoodLeap.

ServiceTitan helped Tony LaMartina Plumbing support that growth by giving the team tools to coordinate marketing, train call center staff, and equip field technicians to identify and act on replacement opportunities faster. With ServiceTitan, the company surpassed its $900,000 first-quarter forecast and topped $1 million before the quarter ended, while staying on track toward its goal of $10 million by 2028.

Tony LaMartina Plumbing

Matt LaMartina

President