Case Study: Weld Power streamlines operations and drives growth with ServiceTitan

Weld Power - Customer Case Study

Weld Power, a commercial emergency-generator repair company based in Millbury, Massachusetts, was preparing to transition from another field software to ServiceTitan and needed a new controller who already knew the platform. The company’s challenge was managing files, forms, reporting, and workflows across two offices while reducing delays, crashes, and inefficiencies that were slowing invoice closeouts and operations.

ServiceTitan helped Weld Power move to a cloud-based workflow where technicians complete forms in the field and front-office staff can access them instantly. With ServiceTitan, Weld gained stronger job costing, faster reporting, better follow-up on estimates, and a more standardized operating structure across locations. The result was improved efficiency, better decision-making, and stronger sales performance, with repair sales reportedly “going through the roof” and the company expecting to surpass its $10 million revenue mark.

Weld Power

Chris Galligan

Small Electrical Contractor