Case Study: Vines Restoration, Plumbing and HVAC achieves scalable growth with ServiceTitan

Vines Restoration, Plumbing and HVAC chose ServiceTitan for one simple reason: They wanted to grow

Vines Restoration, Plumbing and HVAC, a family-owned business in Conway, South Carolina, wanted software that could support rapid growth as it expanded from a small team to more than 70 employees and 70 trucks. After outgrowing Jobber, the company turned to ServiceTitan to better manage commercial and residential service operations, dispatching, reporting, and customer communication.

ServiceTitan streamlined Vines’ workflows with tools like Schedule Assistant, Phones Pro, Reporting, Marketing Pro, and Pricebook Pro, helping reduce overbooking and eliminate hundreds of abandoned calls each day. The impact has been significant: Vines says ServiceTitan has supported its scaling, hiring, and revenue growth, with the business now on pace for $10 million in revenue and aiming for $40 million in its service department over the next five years.

Vines Restoration, Plumbing and HVAC

Julie Marlowe

Office Manager