Case Study: Any Hour Electric, Plumbing, Heating & Air achieves 30% annual growth with ServiceTitan

Understanding customers and opportunities key to big growth at Any Hour

Any Hour Electric, Plumbing, Heating & Air, a Utah-based home services company, had already grown rapidly but wanted better visibility into customers, field opportunities, and operations as it continued expanding. To support that growth, the company adopted ServiceTitan, the cloud-based software platform for the trades, to help its technicians and office team work more closely together and uncover more revenue opportunities.

With ServiceTitan, Any Hour Electric, Plumbing, Heating & Air improved communication between the field and office, built and presented job options more effectively, and used tags, reports, and dashboards to manage performance across the business. The company said it runs about 40 reports a day and has seen expense as a percentage of revenue decline, while also going live without losing revenue. Any Hour Electric, Plumbing, Heating & Air credited ServiceTitan with helping it better understand its customers and opportunities, supporting its continued target of 20% to 30% annual growth.

Any Hour Electric, Plumbing, Heating & Air

Lincoln Walpole

Chief Financial Officer