Case Study: Bill Howe achieves scalable project tracking and clearer financial visibility with ServiceTitan

Tracking construction projects is just one part of ServiceTitan benefit at Bill Howe

Bill Howe, a $35 million plumbing, heating, air conditioning, and restoration company, needed a better way to manage complex construction and reconstruction jobs spread across multiple days, technicians, and subcontractors. Before moving to ServiceTitan, the business relied on paper invoices and fragmented financial tracking, making it difficult to scale and to understand project performance, billing, and cash flow clearly.

ServiceTitan implemented a centralized platform for project tracking, invoicing, progress billing, and accounting visibility. With ServiceTitan, Bill Howe gained real-time access to job status and financial data, improved accrual-based reporting, and uncovered about $20,000 per month in discounts, coupons, and write-offs that had been hard to see before.

Bill Howe

Jessica Groat

Chief Financial Officer