Case Study: Tiger's Plumbing & Heating achieves 26% revenue growth in 1 year with ServiceTitan

Tiger Plumbing Increased Revenue 26% with ServiceTitan

Tiger Plumbing, Heating, Air Conditioning & Electrical Services is a family-run business in Collinsville, IL, led by owner Jeff Gamblin. Faced with paper price books, paper invoices and growing service offerings that overwhelmed technicians and slowed office work, the company needed a cloud-based, paperless solution to streamline field and back-office operations.

After implementing ServiceTitan’s cloud platform—ServiceTitan Mobile, the dynamic Visual Pricebook, and ongoing training/support—Tiger was able to present clearer estimates, upsell effectively, and track finances and goals in real time. The result: 26% revenue growth in the first year, technician headcount rising from 20 to 37, greater office productivity, and industry recognition through multiple service awards.

Tiger’s Plumbing & Heating

Jeff Gamblin

Owner