Case Study: Chesterfield Service achieves 664% postcard ROI with ServiceTitan Marketing Pro

Thanks to Marketing Pro, Chesterfield Service has a postcard that has a 664% ROI for the year

Chesterfield Service, a commercial and residential plumbing, HVAC, and electrical company in St. Louis, Missouri, wanted a better way to re-engage customers who called but never booked. Using ServiceTitan’s Marketing Pro direct mail postcard campaigns, the team created a simple follow-up strategy to remind these prospects to call back.

ServiceTitan helped Chesterfield Service build targeted postcard campaigns quickly, track deliverability, and measure ROI from each mailer. The results were strong: the company sent 913 postcards and received 31 calls by May, with one campaign producing a 664% return on investment for the year.

Chesterfield Service

Jessica Kralemann

Marketing Director