Case Study: Creech’s Plumbing and Septic achieves stronger sales and smarter growth with ServiceTitan

ServiceTitan’s Data, Presentation Power 3rd-Generation Septic Business To Next Level

Creech’s Plumbing and Septic, a family-run plumbing and septic company in Wilson, N.C., needed a better way to grow beyond a small team and manage complex septic jobs more effectively. After trying several systems, the company chose ServiceTitan’s cloud-based software to replace paper processes and support the business as it expanded into septic work and portable toilet rentals.

ServiceTitan helped Creech’s Plumbing and Septic improve customer presentations, using mobile tools to show “good, better, best” options that made it easier to close sales, especially on big-ticket septic jobs. ServiceTitan also improved call recording and analytics, giving the company better communication, clearer decision-making, and year-over-year data to track profitability and guide future growth.

Creech’s Plumbing and Septic

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Creech’s Plumbing and Septic