Case Study: Fluesbrothers Chimney and Fireplace grows with ServiceTitan

ServiceTitan lit a fire under Fluesbrothers Chimney and Fireplace

Fluesbrothers Chimney and Fireplace, a Kansas City-based chimney and fireplace company that grew from a small startup into an 18-employee business, needed to modernize its operations. By 2013, the team was still relying on carbon-copy paperwork, and their existing CRM eventually could no longer support needed updates, creating pressure to find a better digital solution. They turned to ServiceTitan’s cloud-based software for the trades.

ServiceTitan helped Fluesbrothers move from manual, paper-based processes to a more efficient electronic workflow. The switch supported the company’s growth to an expected $2.5 million in business, while giving the team a system they could continue to expand with. According to the case study, ServiceTitan also empowered a “superuser” on the team to explore new features and keep improving operations.

Fluesbrothers Chimney and Fireplace

Brandi Biswell

Public Relations Coordinator