Case Study: ASAP Door Repair & Service achieves record revenue growth and expansion with ServiceTitan

ServiceTitan is helping ASAP Door Repair & Service expand—and stay in the family

ASAP Door Repair & Service, a family-run garage door and commercial door company in the Phoenix area, faced an uncertain future after its founders were injured in a motorcycle accident. As Tasha Roberts stepped in to keep the business going and grow it, she needed a better way to manage operations, visibility, and growth. ServiceTitan’s trade software became a key tool as the company moved from paper processes to software and prepared to expand.

ServiceTitan implemented reporting, call booking/recording, dispatch, and customer communication tools that gave ASAP Door Repair & Service real-time insight into performance and helped reduce missed calls and operational gaps. With ServiceTitan, ASAP Door Repair & Service reported a 128% revenue increase in the first January comparison, reached a record $3 million in revenue in 2022, and set a goal of $5 million in 2023, while also supporting expansion into Charlotte, North Carolina.

ASAP Door Repair & Service

Tasha Roberts

Owner & President