ServiceTitan
264 Case Studies
A ServiceTitan Case Study
Barron Heating & Air Conditioning, a growing HVAC company in Bellingham, Wash., needed an operating system that could keep up with its expanding residential service, replacement, and new-construction work. Its previous software never evolved, creating challenges around estimating, pricing, communication, and managing long, complex projects. Barron turned to ServiceTitan’s all-in-one software for the trades to help address these issues.
ServiceTitan helped Barron build pre-priced “kits” with its Pricebook and estimate templates, improving consistency and profit planning, while also centralizing photos, notes, videos, scheduling, and workflow updates. The result was better internal communication, simpler job tracking, and real-time job costing and reporting that gave the team clearer visibility into costs and project status. Barron said ServiceTitan saved time for both staff and customers, and supported the company’s nearly $30 million business, including about 20% from construction work.
Michael Takemura
Director of Business Development