Case Study: Davis Home Services achieves $1M+ revenue and rapid growth with ServiceTitan

ServiceTitan Helps Turn Small New Jersey Plumbing Outfit into Million-Dollar Company

Davis Home Services is a small, family‑founded plumbing company in Burlington, N.J., started and run by Army veteran Ron Davis. For years the business operated with pen‑and‑paper processes and a basic software tool that couldn’t support growth, leaving Davis struggling to move from technician to business owner and lacking the systems to scale efficiently.

After switching to ServiceTitan, Davis gained dispatching, mobile pricebook, field estimating and realtime performance dashboards that gave visibility into technician productivity, booking rates and marketing ROI. In one year the company grew from about $450K in 2018 to just over $1M in 2019, expanded from two to five plumbing trucks with plans to double again, and achieved stronger team engagement and data‑driven hiring and marketing decisions.

Davis Home Services

Ron Davis

Senior Technician