Case Study: Aspen Mountain Plumbing doubles profit with ServiceTitan

ServiceTitan helps Aspen Mountain Plumbing look like “the big dog” in Wyoming

Aspen Mountain Plumbing, a small plumbing company in Rock Springs, Wyoming, wanted to build a bigger, more professional brand and improve sales as it grew. To support that goal, the company turned to ServiceTitan’s cloud-based software for the trades, alongside its showroom and rebranding efforts, to help present itself as “the big dog” in town.

ServiceTitan helped Aspen Mountain Plumbing streamline operations and present good-better-best options to customers through its iPad-based sales tools, improving communication, organization, and the customer experience. Since onboarding with ServiceTitan in January 2021, Aspen Mountain Plumbing said profit doubled in the first year, expanded from three trucks to five, and finished 2021 close to $900,000 in revenue, putting it on track to surpass $1 million.

Aspen Mountain Plumbing

Lance Ball

Owner