Case Study: Acclaimed! Heating, Cooling & Furnace Cleaning achieves growth and reliable support with ServiceTitan

ServiceTitan Delivers on Promise for Canadian Company, From The Start

Acclaimed! Heating, Cooling & Furnace Cleaning, a Canadian HVAC and duct-cleaning company in Edmonton, Alberta, was preparing to go live with ServiceTitan just as COVID-19 disrupted business in early 2020. Facing uncertainty, growth concerns, and an outdated software system that frequently crashed and limited expansion, the company needed a more reliable platform to support its technicians and operations.

ServiceTitan worked with Acclaimed! patiently through onboarding delays, Canadian-specific challenges like tax, currency, and postal codes, and provided support through its community resources such as Masterminds, Spark Sessions, and the Torch Network. The result was a smooth transition that helped the team adapt quickly, even during the busy Canadian winter season, and gave Acclaimed! confidence in continued growth with ServiceTitan.

Acclaimed! Heating, Cooling & Furnace Cleaning

Tami Lackey

Co-Founder