Case Study: Raynor Electric achieves 31% revenue growth in 2 years with ServiceTitan

Raynor Electric - Customer Case Study

Raynor Electric, Heating, Cooling, Solar is a southern New Jersey contractor founded in 1993 that grew from a one‑truck startup to a 15‑truck operation. As the business expanded, the team needed a way to scale operations, keep customer satisfaction high, and consolidate workflows—particularly to take advantage of customized tools available to Nexstar members.

To meet that challenge they implemented ServiceTitan in January 2014 and adopted its Nexstar‑specific features and Content Portal to centralize scheduling, jobs, and marketing. The result was a more efficient, single‑app workflow and measurable growth: revenue rose 31% in two years, operational capacity expanded, and the company improved how it serves customers.

Raynor Electric

Kerri Raynor

Owner