Case Study: TNT Home Services achieves smarter, more profitable pricing with ServiceTitan Price Insights

Price Insights uses AI to help you find the competitive sweet spot for your area

TNT Home Services, a Firestone, Colorado trades company, needed a better way to set prices amid fluctuating costs and increasingly price-sensitive customers. With ServiceTitan’s Price Insights, part of the Pricebook Pro add-on, the company sought clearer visibility into how its pricing compared with regional averages so it could avoid underpricing or overpricing jobs.

ServiceTitan’s Price Insights gave TNT Home Services real-time regional pricing benchmarks, helping the team review jobs against local averages and adjust prices with more confidence. In one example, TNT found its price was about 11% above the average and chose to keep it, reinforcing its craftsmanship-focused brand. The tool also revealed where TNT was too low or too high across jobs, improving margin awareness and helping the company price more consistently and profitably.

TNT Home Services

Laura Thornton

President and CEO