Case Study: Goettl Air Conditioning & Plumbing achieves scalable growth with ServiceTitan

Plan to ‘Goettl-ize the nation’ is based on people and repeatable, real-time processes

Goettl Air Conditioning & Plumbing, a fast-growing HVAC and plumbing company expanding from Arizona into multiple states, needed software that could keep up with its rapid growth and support consistent, repeatable workflows across branches. As its existing system struggled to scale, Goettl turned to ServiceTitan to help manage operations more efficiently and provide real-time visibility into the business.

ServiceTitan helped Goettl standardize branch-to-branch processes, onboard new locations in about 90 days, and give technicians and managers live access to job, invoice, video, and profitability data. With ServiceTitan, Goettl improved field consistency, tracked technician location and arrival times, and monitored revenue and margins in real time, enabling faster decisions and more efficient profit management.

Goettl Air Conditioning & Plumbing

Angela Miller

Senior Vice President of Integrations