Case Study: Penguin Air & Plumbing boosts revenue and streamlines operations with ServiceTitan

Penguin Air & Plumbing - Customer Case Study

Penguin Air & Plumbing, a heating, cooling, and plumbing company in Phoenix, partnered with the software vendor ServiceTitan. Their challenge was the need to streamline internal processes and improve the gathering of detailed information to become more efficient and organized, especially while handling high seasonal volume.

By implementing ServiceTitan’s platform, which includes features like mobile tools and the Dispatch Boss for creating personal technician bios, the company improved its operations and customer connections. As a result of using ServiceTitan, Penguin Air & Plumbing grew its revenue by 37% in just one year, achieving greater profitability and organizational efficiency.

Penguin Air & Plumbing

Will Hallett

Owner