Case Study: Out Of This World Plumbing achieves stronger growth and team accountability with ServiceTitan

Out Of This World Plumbing - Customer Case Study

Out Of This World Plumbing, a 13-employee plumbing company based in Ottawa, Canada, was looking to grow its brand while maintaining strong professionalism and adapting its business during the pandemic. The company used ServiceTitan’s plumbing business software, along with its contactless-service guidance and reporting tools, to support its operations and team as it pivoted through COVID-19.

With ServiceTitan, Out Of This World Plumbing gained better visibility into performance, more accountability through improved reports and measurements, and a platform the team found intuitive and valuable. ServiceTitan helped the company restructure, strengthen culture, and support growth, while Dave and Wendy say their techs and office staff love the system and continue to use it as a key part of their success plan.

Out Of This World Plumbing

Dave Smythe

Out Of This World Plumbing