Case Study: Air Comfort Heating & Cooling achieves 3X growth with ServiceTitan

Nebraska HVAC Company Stops Fighting ServiceTitan, and Business Takes Off

Air Comfort Heating & Cooling, a Nebraska HVAC contractor, struggled at first to implement ServiceTitan field management software because the team tried to use it like their old CRM. General Manager Chris Landgrebe said the company needed a better way to manage operations, reporting, and communication, and brought in ServiceTitan expert Kathy Nielsen to help them get on track.

With ServiceTitan, Air Comfort standardized processes, automated call handling and reporting, and streamlined payroll and bookkeeping. The results were significant: revenue grew from just over $1 million before the switch to an expected $3 million, while payroll processing dropped from a day or more to about 2.5–3 hours. ServiceTitan helped the company do more with fewer people and support continued growth.

Air Comfort Heating & Cooling

Christopher Landgrebe

General Manager