Case Study: Home Comfort Systems achieves greater efficiency and professionalism with ServiceTitan

N.C. HVAC startup uses free EmberSessions to help build an efficient company

Home Comfort Systems, an HVAC startup in Raleigh, North Carolina, grew from “$6,500 and a dream” into a company focused on strong customer service and internal processes, but it was still relying on QuickBooks and outdated tools that made it hard to run efficiently. After hearing industry praise for ServiceTitan, the company chose the all-in-one cloud platform to better manage its trade business and support future growth.

With ServiceTitan, Home Comfort Systems joined free EmberSessions to learn best practices and implement the software more effectively. The sessions helped the team build a roadmap, improve tracking and workflows, and quickly boost their closing rate; they also raised the company’s TitanScore to above 200. Home Comfort Systems said ServiceTitan made them more professional and will help them become even more efficient as they grow.

Home Comfort Systems

Dustin (Dusty) Doyle

Home Comfort Systems