Case Study: Mid-America Electric achieves healthier revenue and paperless operations with ServiceTitan

Mid-America Electric joined ServiceTitan to go paperless, Now, it’s seeing healthier revenue

Mid-America Electric, a full-service residential and commercial electrical contractor in Imperial, Missouri, needed a better way to track job costs, manage paperwork, and improve visibility into profitability. Before ServiceTitan, the team relied on clunky manual processes in QuickBooks, making labor and materials hard to track in real time and leaving margins uncertain.

With ServiceTitan, Mid-America Electric moved to a paperless workflow, gained real-time job costing, and streamlined billing, dispatch, inventory, and online payments. The impact has been faster invoicing, quicker payments, and better operational control, with revenue rising from $4.7 million to a projected $5 million after going live with ServiceTitan in September 2022.

Mid-America Electric

Phil Burmeister

Vice President