Case Study: Team AIR-Zona achieves ROI in one week with ServiceTitan Scheduling Pro

It took only one week for Team AIR-Zona to get ROI on Scheduling Pro

Team AIR-Zona, a Phoenix-area HVAC shop, was initially skeptical about ServiceTitan’s Scheduling Pro because owner Dustin Mitchell preferred human interaction and worried online self-scheduling would not deliver enough ROI or could lead to booking issues. The challenge was finding a way to attract more customers and fill the calendar without adding risk or complexity.

ServiceTitan’s Scheduling Pro enabled customers to book online anytime, and Team AIR-Zona saw results almost immediately: the first booking came within three days, followed by two new jobs worth $3,000 and $1,500. In about one week, the feature generated $1,500 in gross profit and effectively paid for itself for the year, while also avoiding the double-booking concerns Mitchell had feared.

Team AIR-Zona

Dustin Mitchell

Team AIR-Zona