Case Study: Barron Heating & Air Conditioning boosts lead conversion and customer lifetime value with ServiceTitan

Integration of ServiceTitan, Angi Leads helps Barron realize lifetime value of every customer

Barron Heating & Air Conditioning, a 52-year-old HVAC and home services company in Ferndale, WA, needed a better way to capture and act on every lead as business became more competitive and “every lead” mattered. The company turned to ServiceTitan and its integration with Angi Leads to make sure no opportunity slipped through the cracks.

With ServiceTitan, Angi requests flow directly into the Bookings Page with customer details and campaign source pre-populated, helping Barron respond faster with less manual work. The integration, along with ServiceTitan Marketing Pro and review tools, helped Barron improve lead conversion, support cross-selling across trades, and strengthen customer retention—contributing to organic growth from $30 million in revenue in late 2021 to $50 million by the end of 2023.

Barron Heating & Air Conditionin

Michael Takemura

Director of Business Development