Case Study: Best Quality Electric nearly doubles revenue with ServiceTitan

In 4 Years, Best Quality Electric Nearly Doubled Revenue by Using ServiceTitan

Best Quality Electric, a Long Island commercial and residential electrical contractor, had grown to $1.5 million in revenue but was still relying on manual processes like text-based dispatching and a whiteboard. The team wanted a more efficient way to run operations and scale, and turned to ServiceTitan, the software built for the trades, to help modernize the business.

ServiceTitan implemented tools like the virtual dispatch board, mobile customer arrival texts, field payment collection, Marketing Pro, custom reporting, and Fleet Pro. The results were dramatic: Best Quality Electric nearly doubled revenue to $2.8 million in just one year and is now on track for $5 million. ServiceTitan also helped quadruple Google reviews, expand the fleet from three trucks to nine, and support the company’s growth plans for a new call center and training center.

Best Quality Electric

Vicki Gibiault

Second in Command