ServiceTitan
264 Case Studies
A ServiceTitan Case Study
Hunter Super Techs is an HVAC, plumbing, and electrical contractor serving Southern Oklahoma and Texoma, notable for intensive staff training and strong community programs. As they expanded from a small town, the company needed better operational visibility, consistent KPIs, improved customer service, and streamlined office workflows to support growth across multiple service lines.
By implementing ServiceTitan they established KPIs for every role, reduced or eliminated many back-office tasks, and improved customer-facing processes (including video-enabled dispatch and booking messages). The platform also gave leaders mobile freedom to run the business remotely, and helped drive 58% revenue growth over three years while boosting service consistency and efficiency.
Chris Hunter
Owner