Case Study: Beyer Plumbing Co. achieves higher efficiency and growth with ServiceTitan

How ServiceTitan is helping Beyer Plumbing Co. continue a family legacy

Beyer Plumbing Co., a family-owned plumbing business in San Antonio, Texas, needed a more scalable way to run its growing residential and commercial operations after years of relying on pen-and-paper processes and custom-built tools that had reached their limit. The company turned to ServiceTitan, using the platform and products like Marketing Pro, Phones Pro, Pricebook Pro, and Schedule Engine to support its transition and modernize day-to-day operations.

With ServiceTitan, Beyer Plumbing Co. improved efficiency, pricing flexibility, customer communication, and marketing visibility, while also gaining better dispatching and reporting. The business reported $14.2 million in revenue last year and is targeting $15.7 million this year, with a TitanScore above 200, indicating top-tier platform usage and strong adoption of ServiceTitan across the company.

Beyer Plumbing Co.

James Beyer

Chief Operating Officer