Case Study: Interstate AC increases revenue and eliminates busywork with ServiceTitan

How ServiceTitan helped Interstate AC cut out the busywork and increase revenue

Interstate AC, a commercial HVAC and plumbing shop in Nashville, Tennessee, was buried in manual back-office work before adopting ServiceTitan in 2022. Its team had to enter paper timesheets into outdated software, which left the company billing customers two to three weeks late and limited how many technicians the front office could support.

With ServiceTitan, Interstate AC automated time tracking, gained real-time visibility into job costs, margins, and revenue, and built custom dashboards for reporting. ServiceTitan helped the company bill sooner, support more techs with the same or fewer staff, and streamline financial reporting for a private equity partnership—ultimately increasing revenue significantly and saving Kirsta Holliman from weekend catch-up work.

Interstate AC

Kirsta Holliman

Chief Financial Officer