Case Study: Fuller Electric achieves higher revenue growth with ServiceTitan

How ServiceTitan Got Fuller Electric To Ditch an Infamous Whiteboard—And See Higher Revenue Goals

Fuller Electric, a residential electrical service company in Federal Way, Washington, was growing quickly but still running operations on pen and paper, with an error-prone whiteboard used for dispatch. The company needed a better way to scale bookings, communication, and customer management, and turned to ServiceTitan’s all-in-one software for the trades.

ServiceTitan replaced manual workflows with a digital dispatch board, automated booking reminders, marketing tools, and a customer portal for payments, scheduling, and service history. The results were significant: Fuller Electric grew from $1.12 million in revenue in 2021 to $2.5 million the next year, with the team now on pace to double again, showing how ServiceTitan helped drive higher efficiency and measurable revenue growth.

Fuller Electric

Anthony Moore

Director of Operations and Current Co-owner