ServiceTitan
264 Case Studies
A ServiceTitan Case Study
Lowry Doors, a garage door company in Orem, Utah, was struggling with an outdated, non-cloud-based field service system that forced the team to print paperwork, manually enter data, and rely on time-consuming back-office processes. As the company grew, the workload became difficult to manage, limiting efficiency for both the office and technicians.
ServiceTitan modernized Lowry Doors’ operations by moving forms, notes, texts, and appointment reminders into a cloud-based platform used in the field and office. With ServiceTitan, Lowry eliminated manual data entry and paperwork, reduced errors, and increased technician productivity from six jobs a day to as many as nine; the company also reported 85% revenue growth from 2021 to 2022.
Jennifer Alonso
Director of Administration