Case Study: Naiad Irrigation Systems achieves higher profits and operational efficiency with ServiceTitan

Helicopter Crash Convinced Irrigation Company Owner Something Had To Change

Naiad Irrigation Systems, a Calgary-based irrigation and snow removal company, needed a better way to manage rapid growth after outgrowing earlier software and struggling with a crashing, non-cloud database. Owner Myles Sidorak wanted a more scalable system to help the office and field teams work more efficiently, especially as the business expanded beyond what spreadsheets and QuickBooks could handle.

ServiceTitan provided the cloud-based platform Naiad needed, along with implementation support, field-tech tools, Marketing Pro automation, and mobile payment capabilities. Since moving to ServiceTitan in December 2019, Naiad has nearly doubled profits, increased gross revenue by 15%, and improved operations across scheduling, remote work, and accounts receivable.

Naiad Irrigation Systems

Myles Sidorak

Naiad Irrigation Systems