Case Study: Guardian Roofing achieves scalable growth and a better customer experience with ServiceTitan

Guardian Roofing’s 11 favorite ServiceTitan features

Guardian Roofing, founded in 2005 in Seattle, faced intense competition in the residential roofing market while trying to grow beyond one-time reroofing jobs. To support its “Customer for Life” approach and manage a high volume of maintenance, repair, and reroof work, the company adopted ServiceTitan, the field service software built for the trades.

ServiceTitan helped Guardian Roofing replace paper-based processes with real-time job notes, reporting, customer history tracking, digital estimates, online booking, and project management. It also supported new business lines, job costing, marketing campaigns, and maintenance memberships, helping the company scale to nearly $30 million in revenue in 2023 and grow to about three times its size from a decade earlier.

Guardian Roofing

Matt Swanson

Co-Founder