Case Study: HM Plumbing achieves doubled revenue and streamlined commercial operations with ServiceTitan

For HM Plumbing, ServiceTitan’s Commercial Product Was Worth the Wait

HM Plumbing, a growing commercial plumbing company, needed a modern, cloud-based system to replace clunky outdated software that couldn’t keep up with its expanding volume of customer records, invoices, estimates, and appointments. The team also needed a better way to document jobs with photos and detailed notes for property managers. After years of waiting, HM Plumbing found the right fit in ServiceTitan’s commercial product.

ServiceTitan gave HM Plumbing a cloud-based platform with tools like a dispatch board, estimate builder, and centralized job history access, helping the office and field teams work more efficiently. Since adopting ServiceTitan, HM Plumbing has doubled its revenue, grown to 24 employees, and improved operations across scheduling, estimating, and communication.

HM Plumbing

Karen Hill

HM Plumbing