Case Study: Gulf Shore Cooling achieves higher sales and revenue growth with ServiceTitan

Florida HVAC Company Uses ServiceTitan Technology to Stay Ahead of Sales Curve

Gulf Shore Cooling, a Florida HVAC company, faced the challenge of keeping sales strong during the coronavirus pandemic while maintaining customer confidence and operational efficiency. To meet that challenge, the team relied on ServiceTitan business software to improve communications, manage bookings and reminders, and support a consistent message around health and safety.

Using ServiceTitan, Gulf Shore Cooling streamlined call booking, dispatch, marketing, invoicing, and real-time data access. The results included a 3% drop in cancellations and a 6% increase in revenue, plus stronger lead quality, better closing ratios, and higher IAQ sales.

Gulf Shore Cooling

Tyler Nara

General Manager