ServiceTitan
264 Case Studies
A ServiceTitan Case Study
Jupiter-Tequesta Air Conditioning, Plumbing & Electric is a long-running, family-style Florida home‑services company that had never tried direct email marketing. With a clunky third‑party tool and recent changes in ownership complicating marketing decisions, the team needed an easy, proven way to engage existing customers and demonstrate clear ROI.
After a free trial of ServiceTitan’s Marketing Pro, they set up a “We Miss You” email in 10–15 minutes and earned about $4,000 in the first week. Ongoing automated campaigns drove further results—$47,000 attributed to unsold estimates, $33,000 from expiring memberships, and $60,000 total from the “We Miss You” series—covering the cost of the year and reducing outbound calling while providing targeted, easy-to-manage marketing.
Bill Highsmith
Process & Procedure Manager