Case Study: Chesterfield Service achieves greater fleet visibility and liability protection with ServiceTitan Fleet Pro

Fleet Pro gives Chesterfield Service eyes everywhere, and technicians an added layer of insurance

Chesterfield Service, a residential and commercial plumbing, HVAC, and electrical company, needed better visibility into its fleet after a truck accident raised questions about liability and driver behavior. With ServiceTitan’s Fleet Pro, the company wanted a GPS and camera solution that could help verify incidents, track routes, and support safer operations.

ServiceTitan implemented Fleet Pro with GPS tracking, AI-enabled front- and cab-facing cameras, route alerts, and GPS-based timesheets. In the first month, the system helped Chesterfield Service review a minor accident and confirm the technician’s account, avoiding unnecessary escalation and reinforcing liability protection. The vendor’s tools also help improve payroll accuracy, reduce risky driving, and increase efficiency by keeping technicians on route and vehicles maintained.

Chesterfield Service

Travis Seeger

Chief Operating Officer